Posts tagged voice

Kyle Loves Google Voice

Google Vocie

I’m really impressed with Google’s new product, Google Voice.  Originally a company called Grand Central created the online tool in 2005.  Google then purchased the company in 2007 and is now relaunching it with many, many improvements.  Basically, Google Voice creates an “online phone number” that can be tied to as many phone numbers that you have.  Any phone calls to your Google number then relays to your cell phone.  The best part about Google Voice is the online managment dashboard they give you, as with all major Google products.    Voice is invite only, but requesting one is  no big deal.  I predict Google Voice will dominate Skype users.  No wonder eBay is trying to sell it.

Leave me a message :)

How to Increase Your Brand w/ Personality

So I recently ordered “God’s Chosen Fast” from an Amazon.com seller. The book was processed, shipped, and at my door in 3 days. The package was hand-written on by the seller’s telling me “Your Amazon.com marketplace order”. This was cool because they saved me the time of wondering what it is (I can even forget I’ve ordered things sometimes). So immediately I have this amazing first impression of an online company; they’re quick too.

I open the package and in it is my book. of course, along with the invoice with a personal “thank you” message. This was also hand written.

Then I thought how this could be such a small little advantage this company has over the trillions of other online bookstores.

What I learned from this is that not only are customers important, they’re very important. Know what I mean? Being “treated right” as a customer is our standard today. We expect it. So, by finding ways to treat your customer EXTRA special, you can have a huge increase in popularity, while also building a database of loyal customers that will come back in the future.

Jeremy Schoemaker knows what I’m talking about.
Just a tip – take it or leave it.